Privacy Policy

We collect information that you provide directly to us when you use our services, including:

• Personal identification information (name, email address, phone number)
• Vehicle information (make, model, year, registration)
• Service history and repair records
• Payment and billing information
• Communication preferences

We may also automatically collect certain information about your device when you visit our website, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses

We use the information we collect to:

• Provide, maintain, and improve our headlight repair services
• Process your service requests and manage appointments
• Send you service updates, confirmations, and reminders
• Respond to your inquiries and provide customer support
• Process payments and maintain billing records
• Send promotional communications (with your consent)
• Analyze usage patterns to improve our website and services
• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (payment processors, scheduling tools, etc.)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly authorize us to share your information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Secure storage systems and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format
• Object: Object to processing of your personal information for certain purposes

To exercise any of these rights, please contact us using the information provided at the end of this policy.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Service records and billing information may be retained for accounting and legal compliance purposes, typically for a period of 7 years or as required by applicable law.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: